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Upgrades expired message after updating


Best Answer Alejandro , 21 March 2018 - 03:17 PM

Works now. I installed the same version directly through Joomla extensions manager.

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#1 Kurt

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Posted 21 March 2018 - 02:57 PM

I tried upgrading from 3.0.2.3 to 3.0.2.4 but it is now telling me that my upgrades have expired.

Tried pressing the refresh button, tried resending local key, all giving the same message.

 

 
To use JReviews v3.0.2.4 with this license you need to renew your 
upgrades.
This version of JReviews was released after your upgrades expired.
Use the button below to refresh the license information after renewing the 
upgrades.


#2 Alejandro

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Posted 21 March 2018 - 03:05 PM

Weird, please submit a ticket for troubleshooting. I updated several sites without issue.



#3 Kurt

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Posted 21 March 2018 - 03:12 PM

Submitted a ticket.



#4 Alejandro

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Posted 21 March 2018 - 03:17 PM   Best Answer

Works now. I installed the same version directly through Joomla extensions manager.


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#5 Kurt

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Posted 21 March 2018 - 03:19 PM

Ok, thank you. I will try to remember trying that the next time :)



#6 JAN44

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Posted 22 March 2018 - 03:57 AM

Hello,

 

After updating today to the latest versions released yesterday (s2 and Jrv) i got a licence problem :

 

To use JReviews v3.0.2.4 with this license you need to renew your upgrades.

This version of JReviews was released after your upgrades expired.

Use the button below to refresh the license information after renewing the upgrades.

 

i tried to remove the local licence key but i still get this error page !

 

can you advise please ?

my licence is still valide.


Edited by JAN44, 22 March 2018 - 03:57 AM.


#7 JAN44

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Posted 22 March 2018 - 04:14 AM   Best Answer

Resolved !

i reinstalled s2f and jrev from the extensions manager :)



#8 capeinfo

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Posted 12 April 2018 - 08:14 AM

This problem is recurring.  I had it with the last upgrade and then again today for 3.0.4.1



#9 Alejandro

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Posted 12 April 2018 - 08:18 AM

If you have the issue currently please submit a ticket so I can investigate. Whenever I release an update I tested it first on a number of sites and I've never run into this problem so I haven't been able to decipher why it happens for only some clients. I am very sorry because I know it's annoying and I will try to get to the bottom of it, but need access.






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