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André Zumsteg

Invalid file request Error, I can't update

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Hi,

I need to update jReviews fro v2.6.7.2 and the S2 Framework but I get the following error:

S2 Framework

Invalid file request. Please contact support. But the support URL and the "submit ticket" are not working as well: https://www.jreviews.com/forum/

How can I upgrade though? 

 

Thanks in advance.

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Hi. Back in May I announced the transition to a new support system and I also sent a couple of emails to users related to this. You can find it here https://forum.jreviews.com/support/

With regards to the upgrade, you can't go directly to 2.7 from 2.6 via remote updates. You need to follow the upgrade instructions, and I recommend going to JReviews 3 directly, since JReviews 2.7 will reach its end of life in September. You can find upgrade instructions here https://docs.jreviews.com/?title=Upgrading_to_JReviews_3

 

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