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Forbidden Error


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#1 Scott Jenkins

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Posted 19 August 2017 - 01:05 PM

I'm trying to click on the Add Media option of an item and am getting the following error:

 

Forbidden

 

You don't have permission to access /<directory>/uploads/MzIwNzpjb21fY29udGVudA==/ on this server.

 

I can't figure out where this folder is located so I can verify its permissions. Can you give me an idea of where to look? Thank you.



#2 Scott Jenkins

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Posted 19 August 2017 - 02:50 PM

Disregard. I managed to find the upload folder and changed its permissions. Problem solved.



#3 Scott Jenkins

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Posted 20 August 2017 - 04:40 PM

Annd... I was wrong. It fixed it for the other admin, but users who create listings still receive the forbidden message. Is there maybe a setting within jreviews I'm missing, or is this related to a server configuration error?



#4 Alejandro

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Posted 20 August 2017 - 05:47 PM

The "add media" button that appears in the JReviews listing form is part of the WordPress editor. Can you use this button when editing a regular WordPress post? WordPress only has one uploads folder so if you changed the permissions for that folder it should work. I can check if you submit a ticket.






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